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Privacy Policy

Last Updates: 06/02/2021

Notice

We value your privacy. This Privacy Policy applies to e-Courier, Inc. (“e-Courier”, “We”, “Us”, “Our”). This policy describes how we handle personal information. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged e-Courier.

e-Courier Platforms

e-Courier collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients

We acknowledges that you have the right to access your personal information.

e-Courier has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her query to the e-Courier Client (the data controller). If requested to remove data we will respond within a reasonable time frame.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. e-Courier will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Privacy Principles

We will share your personal information with third parties only in the ways that are described in this privacy policy. We may provide your personal information to companies that provide services to help us with our business activities such as sending marketing communications. These companies are authorized to use your personal information only as necessary to provide these services to us.

We do not sell Consumer information. We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes. We contractually require any person or organization providing products or services on our behalf to protect e-Courier customer information. We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.

In certain situations, e-Courier may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If e-Courier is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

Information We Collect

We may collect information about both Clients and their Consumers. Some of this may be nonpublic, personal information (information not available to the general public) that is provided by the user that we gather from transactions and communications with the user, through services performed for the user, that we obtain from third parties, or that we obtain through other means, all as permitted by law.

Types of information we collect and how we gather it may include:

From your Account Registration and other forms related to our products and through your conversations with e-Courier representatives, we may obtain user Name and contact information such as phone number.

When you visit e-courier.com (the “Website”), our applications, our social media sites, and your interactions with our online advertisements. From your transactions or experiences with us we may obtain information about the Client or Consumer.

We use customer information to:

  • Identify user behavior including pages visited and duration of visit
  • Ensure proper billing
  • Service your accounts
  • Enhance your customer experience
  • Offer you other services and products that may suit your needs
 

Information for Internet and Mobile Users

Technologies such as cookies or similar technologies are used by e-Courier and our partners, affiliates or analytics or service providers including but not limited to Google Analytics, App Store, and Google Play store. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Our mobile applications collect detailed GPS location information and do so in the background to ensure that delivery tracking information is accurate. Mobile users must opt into this feature use the application and may be required to answer questions about their health in accordance with their employer’s policies.

Other Important Information

From time to time, e-Courier may contact you about third-party promotions. In addition, e-Courier may contact you to invite you to use our services again. You will have the ability to unsubscribe from whichever type of communication you received by following the instructions included in these emails or you can contact us at support@e-courier.com.

If a material change is made to this Notice, a revised version of the Notice of Privacy Policy will be made available on the Website and in the Application. We will also notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Some portions of the Website and Application are protected and require a user identification code (“User ID”) and password for access. Unauthorized access or use of such portions of the Website is prohibited. You agree that you will notify e-Courier immediately if you believe that a third party has obtained your User ID or password, or if you believe that any unauthorized access or use may occur or has occurred. For your protection, if e-Courier believes that any unauthorized access may occur or has occurred, e-Courier may terminate such access without prior notice to you. You also agree that e-Courier is permitted to act upon any instructions received using your User ID and password and to consider such instructions as authorized by you.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or your testimonial, you can contact us at support@e-courier.com.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at support@e-courier.com.

Jurisdiction, Enforceability, and Termination

These Terms of Use and your use of the Website or Application are governed in all respects by the laws of the State of California, without giving effect to any principles of conflicts of laws. Any dispute concerning the Website or Application or these Terms of Use shall be subject to the exclusive venue of a court of competent jurisdiction in Contra Costa County, California.

In the event that a court of competent jurisdiction holds any provision of these Terms of Use to be invalid or unenforceable, then such provision shall be severable from and shall not affect the validity or enforceability of the remaining provisions.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, the practices of this web site or your dealings with this web site, please contact us at support@e-courier.com.