Last Updates: 06/02/2021
e-Courier collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients
We acknowledges that you have the right to access your personal information.
e-Courier has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her query to the e-Courier Client (the data controller). If requested to remove data we will respond within a reasonable time frame.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. e-Courier will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our Privacy Principles
We do not sell Consumer information. We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes. We contractually require any person or organization providing products or services on our behalf to protect e-Courier customer information. We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.
In certain situations, e-Courier may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If e-Courier is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Information We Collect
We may collect information about both Clients and their Consumers. Some of this may be nonpublic, personal information (information not available to the general public) that is provided by the user that we gather from transactions and communications with the user, through services performed for the user, that we obtain from third parties, or that we obtain through other means, all as permitted by law.
Types of information we collect and how we gather it may include:
From your Account Registration and other forms related to our products and through your conversations with e-Courier representatives, we may obtain user Name and contact information such as phone number.
When you visit e-courier.com (the “Website”), our applications, our social media sites, and your interactions with our online advertisements. From your transactions or experiences with us we may obtain information about the Client or Consumer.
We use customer information to:
- Identify user behavior including pages visited and duration of visit
- Ensure proper billing
- Service your accounts
- Enhance your customer experience
- Offer you other services and products that may suit your needs
Information for Internet and Mobile Users
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
Our mobile applications collect detailed GPS location information and do so in the background to ensure that delivery tracking information is accurate. Mobile users must opt into this feature use the application and may be required to answer questions about their health in accordance with their employer’s policies.
Other Important Information
From time to time, e-Courier may contact you about third-party promotions. In addition, e-Courier may contact you to invite you to use our services again. You will have the ability to unsubscribe from whichever type of communication you received by following the instructions included in these emails or you can contact us at firstname.lastname@example.org.
Some portions of the Website and Application are protected and require a user identification code (“User ID”) and password for access. Unauthorized access or use of such portions of the Website is prohibited. You agree that you will notify e-Courier immediately if you believe that a third party has obtained your User ID or password, or if you believe that any unauthorized access or use may occur or has occurred. For your protection, if e-Courier believes that any unauthorized access may occur or has occurred, e-Courier may terminate such access without prior notice to you. You also agree that e-Courier is permitted to act upon any instructions received using your User ID and password and to consider such instructions as authorized by you.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or your testimonial, you can contact us at email@example.com.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
Jurisdiction, Enforceability, and Termination