e-Courier – Epic FHIR Integration

e-Courier provides a direct, bi-directional integration between Epic and the e-Courier delivery dispatch platform, built on the HL7® FHIR® R4 standard. It lets healthcare organizations dispatch prescription and laboratory specimen deliveries directly from Epic and receive delivery status and proof of delivery back in Epic, without manual re-keying.

What it does

  • Inbound: a delivery request raised in Epic (a FHIR ServiceRequest, with its related Patient, Practitioner, Location, Specimen, and MedicationDispense resources) is created as a dispatch order in e-Courier and routed to a driver.
  • Outbound: as the driver records pickup, delivery, and exceptions, e-Courier posts status back to Epic as a FHIR Task, and the captured proof of delivery (signature, signer, time, and location) as a FHIR DocumentReference, linked to the originating order.

Authentication & security

  • System-to-system authentication using OAuth 2.0 backend services (SMART Backend Services / RFC 7523 JWT client assertion).
  • All traffic runs over TLS 1.2 or higher. Only the data required to dispatch and identify a delivery is exchanged; no clinical or diagnostic detail is retrieved or stored.

Availability

This integration is offered to e-Courier customers and their healthcare end-customers as part of an onboarding engagement. Epic Vendor Services / Showroom registration is completed per organization.

Contact

e-Courier Software, 1333 N California Blvd #448, Walnut Creek, CA 94596
Web: https://www.e-courier.com
Email: finance@e-courier.com